Follow

Stop a Donor's Recurring Donation

Recurring donations can be stopped from within the platform. 

Sign in to your WeDidIt account and from the 'Dashboard' go to 'All Donations' to see your Contributions List.

 

Select the radio button for "Recurring valid" to view only recurring donations.

 

Click the green plus sign icon to the left of the donor's name.

 

Scroll down and click 'Cancel Recurrence' in order to stop the the recurring contribution. 

 

Once confirmed, the donation will no longer repeat it itself on a recurring basis. 

If the "Cancel Recurrence" button is dimmed, then the recurring donation is no longer valid/recurring. 

 

 

 

 

Comments

Powered by Zendesk