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Resend Donation Email

Resend donation email

If you need to resend a donor their post-donation email, follow these steps;

Log into your WeDidIt dashboard. See the left hand panel and click the tab 'contributions'.

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This will give you more options; statistics, new, list, and offline. Click 'list'.

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Scroll through your contributions summary to find the name of the donor you are looking for. You'll see a green + to the left of their contribution date.

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When you click that it will expand to show you all of the donor's information. Scrolling to the bottom of that expansion, you will see 2 buttons. One to 'resend email', the other to 'refund'. Click 'resend email' and your donor will be automatically notified.

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For additional help, contact support@wedid.it

 

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