WeDidIt offers what we believe is the best support in the industry. We have email & live chat support, an entire database of help center articles, and we offer fundraising coaching.
Our fundraising coaches are your account representatives. They help make sure you know how to use WeDidIt, and are a great resource for online fundraising advice. They'll do things like:
- Advise on outreach emails & campaign page content.
- Help guide you through creating a call-to-action video.
- Do WeDidIt platform training for you & your team.
- Schedule calls with your fundraising team to discuss how WeDidIt works and advise on what you'd like to use it for.