If you notice that something in one of your Insights profiles is incorrect, seems off or you'd like more information, you can request a profile review by clicking 'Request Record Review' in that constituent's profile:
The more accurate/specific you can be about what you think needs to be updated and/or what additional information about this person you'd like to see, the better.
Fill out the Review Request submission form and click 'Submit'.
Once a request has been submitted, our team of human researchers will begin working on it for you. Depending on the size of the request, you can expect a response within 2-5 business days.
Either way, you'll get a confirmation from our support team letting you know we've received the request, asking you for more info (if we need it) & providing an ETA on when we'll have an answer for you.