How to cancel my recurring donation

On the organization's donation page (i.e. ([nonprofitname], Scroll down and from the bottom right corner of the page, click the 'Login to manage my donor account' button.


Enter your login credentials...

** You can find your login credentials from the email we sent you after your first donation with the subject "track your donations in your account".  

* choose "forgot your password" to reset it, if you don't remember your password or can't access the email that includes your system-generated login credentials. 


Then in the "Contributions" section of your donor account, locate the donation with recurring payment activated, and click the 'X' button to cancel any recurrence.




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