How do I refund a ticket to my event?

How do I refund a ticket to my event?

1. From the WeDidIt platform, click the 'events' tab, then click 'list' from the drop down menu:



2. Once you're at the list, find your event in either 'live', or 'past'. then click the details button to the right of the event name:



3. From the event details, click the green '+' sign on the left of the donor for whom you'd like to refund a ticket. 



4. Scroll down to the bottom of the donation information to find the 'refund' button.



The refund will be processed and your donor will get a notification of the refund. 

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