How do I refund a ticket to my event?
1. From the WeDidIt platform, click the 'events' tab, then click 'list' from the drop down menu:
2. Once you're at the list, find your event in either 'live', or 'past'. then click the details button to the right of the event name:
3. From the event details, click the green '+' sign on the left of the donor for whom you'd like to refund a ticket.
4. Scroll down to the bottom of the donation information to find the 'refund' button.
The refund will be processed and your donor will get a notification of the refund.
For more help, email firstname.lastname@example.org